Get in Touch

Feedback & Contact

We read every message. Whether it's a bug, a suggestion, or just a thought — we want to hear it.

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Reporting a bug?

Select Bug Report from the topic dropdown — extra fields will appear to capture your device info and reproduction steps. The more detail, the faster we can fix it.

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Response times

We aim to reply within 1–3 business days. High-priority issues (crashes, billing) get bumped to the front of the queue.

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Direct email

Prefer plain email? Reach us at:
support@wordshuttle.app

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Billing issues

Pro subscriptions and purchases are managed through the App Store. For refund requests, visit reportaproblem.apple.com.